Terence Ow

Professor of Information Systems, Analytics and Supply Chain Management

Terence T. Ow is a Professor of Information Systems and Analytics in the Management Department, College of Business Administration. He currently holds a joint appointment in the Department of Computer Science, Klinger College of Arts and Sciences. He is a recipient of the John P. Raynor, S.J., Faculty Award, Marquette University highest honor for Teaching Excellence. He was inducted as an honorary faculty member of Alpha Sigma Nu, Jesuit Honor Society for his dedication to the Jesuit ideals of scholarship, loyalty, and service at Marquette University. Dr. Ow completed his Ph.D. in Business at the University of Wisconsin-Madison. He was previously a faculty at the Wisconsin School of Business, University of Wisconsin-Madison and Mendoza College of Business, University of Notre Dame.

His research focuses on the effects of information technology on individual or organization performance, online community participation and knowledge creation. His research has been published in information systems and management science journals including MIS Quarterly, Journal of Operations Management, Communications of the ACM, Decision Sciences, European Journal of Information Systems, Information & Management, Journal of Organizational Computing and Electronic Commerce, INFORMS Journal on Computing, Fuzzy Sets and Systems and European Journal of Operational Research. His research has won best paper in the Hawaii International Conference on System Sciences 2019. He currently serves as Associate Editor for Journal of Organizational Computing and Electronic Commerce, and Distributed Ledger Technologies: Research and Practice, an ACM journal. He is also a founding member, Technical Committee on Blockchain and Distributive Ledgers Technologies at IEEE Technology and Engineering Management Society.

He has taught both undergraduate and graduate courses including IT strategy, systems analysis and design, database management systems, introductory course in IT, java programming, emerging technology, web applications development using PHP and MySQL.

He was a recipient of the Miles Teaching Fellow, and the Faculty Advisor of the Year for his involvement with the IT Student Organization (ITSO). He was a member of the steering committee for the Wisconsin Entrepreneurs’ Conference 2009, served as a member of technology task force for United Performing Arts Fund 2009-2012. He has presented at Kohl’s Corporate on retail challenges and transformation enabled by technology. He has also been cited in Milwaukee Journal Sentinel and BizTimes Magazine of Milwaukee on topics such as mobile banking, mobile technology and internet access for the consumers

Education

• Ph.D. in Business (2000), University of Wisconsin-Madison 
• M.S. in Industrial Engineering (1994), University of Wisconsin-Madison 
• MBA (1992), University of Wisconsin-Madison 
• M.S. in Computer Science (1990), University of Wisconsin-Madison 
• B.S. in Computer Science and Mathematics (1988), University of Wisconsin-Madison

Professional Interests

Information technology value, technology adoption, trust issues in e-commerce transactions, auctions and electronic market.

Selected Publications

Devaraj, S., Ow, T. T., and Kohli, R. (2013), “Examining the impact of information technology on healthcare performance: A theory of swift and even flow (TSEF) perspective,” Journal of Operations Management, (31:4), 181-192.

Kohli, R., Devaraj, S. and Ow, T. T. (2012), “Does information technology investment influences firm’s market value? The case of non-publicly traded healthcare firms,” MIS Quarterly, (36:4), 1145-1163.

Ray, S., Ow, T. T., and Kim, S. (2011), “Security assurance: How online service providers can influence security control perceptions and gain trust,” Decision Sciences, (42:2), 391-412.

Ow, T. T. and Wood, C. A. (2011), “Which online channel is right? Online auction channel choice for personal computers in the presence of demand decay,” Electronic Commerce Research and Applications, (10:2), 203-213.

Ow, T. T. and Morris, J. G. (2010), “An experimental study of executive decision-making with possible implications for decision support,” Journal of Organizational Computing and Electronic Commerce, (20:4), 370-397.

Kim, D., Ow, T. T. and Jun, M. (2008), “Strategies and practices of small-medium enterprises in e-business and supply chain management: An assessment of high versus low performers,” Communications of the ACM, (51:11), Nov. 2008, 113-117.

Honors and Awards

• Inducted Honorary Member, Alpha Sigma Nu, Jesuit Honor Society, 2015
• John P. Raynor, S.J. Faculty Award for Teaching Excellence, 2014
• Student Organization Faculty Advisor of the Year Award, 2009
• Miles Teaching Fellow, College of Business Administration, 2008