Terence  Ow
Terence OwMarquette University

Straz Hall, 212

MilwaukeeWI53201United States of America
(414) 288-5104Personal Website
Curriculum Vitae

Associate Professor of Information Systems, Analytcis and Supply Chain Management

Terence T. Ow is an Associate Professor of Information Technology in the Management Department. He is a recipient of the John P. Raynor, S.J., Faculty Award, Marquette University highest honor for Teaching Excellence. He was inducted as an honorary faculty member of Alpha Sigma Nu, Jesuit Honor Society for his dedication to the Jesuit ideals of scholarship, loyalty and service at Marquette University. Dr. Ow was previously a faculty at the Wisconsin School of Business, University of Wisconsin-Madison and Mendoza College of Business at University of Notre Dame prior to his appointment at Marquette University.

His research has been published in information systems and management science journals including MIS Quarterly, Journal of Operations Management, Communications of the ACM, Decision Sciences, Electronic Commerce Research and Applications, Journal of Organizational Computing and Electronic Commerce, INFORMS Journal on Computing, Fuzzy Sets and Systems and European Journal of Operational Research.

He has taught both undergraduate and graduate courses including IT strategy, systems analysis and design, database management systems, introductory course in IT, java programming, emerging technology, web applications development using PHP and MySQL.

He was a recipient of the Miles Teaching Fellow, and the Faculty Advisor of the Year for his involvement with the IT Student Organization (ITSO). He was a member of the steering committee for the Wisconsin Entrepreneurs’ Conference 2009, served as a member of technology task force for United Performing Arts Fund 2009-2012. He has presented at Kohl’s Corporate on retail challenges and transformation enabled by technology. He has also been cited in Milwaukee Journal Sentinel and BizTimes Magazine of Milwaukee on topics such as mobile banking, mobile technology and internet access for the consumers


  • Ph.D. in Business (2000), University of Wisconsin-Madison 
  • M.S. in Industrial Engineering (1994), University of Wisconsin-Madison 
  • MBA (1992), University of Wisconsin-Madison 
  • M.S. in Computer Science (1990), University of Wisconsin-Madison 
  • B.S. in Computer Science and Mathematics (1988), University of Wisconsin-Madison

Professional Interests

Information technology value, technology adoption, trust issues in e-commerce transactions, auctions and electronic market.

Selected Publications

Devaraj, S., Ow, T. T., and Kohli, R. (2013), “Examining the impact of information technology on healthcare performance: A theory of swift and even flow (TSEF) perspective,” Journal of Operations Management, (31:4), 181-192.

Kohli, R., Devaraj, S. and Ow, T. T. (2012), “Does information technology investment influences firm’s market value? The case of non-publicly traded healthcare firms,” MIS Quarterly, (36:4), 1145-1163.

Ray, S., Ow, T. T., and Kim, S. (2011), “Security assurance: How online service providers can influence security control perceptions and gain trust,” Decision Sciences, (42:2), 391-412.

Ow, T. T. and Wood, C. A. (2011), “Which online channel is right? Online auction channel choice for personal computers in the presence of demand decay,” Electronic Commerce Research and Applications, (10:2), 203-213.

Ow, T. T. and Morris, J. G. (2010), “An experimental study of executive decision-making with possible implications for decision support,” Journal of Organizational Computing and Electronic Commerce, (20:4), 370-397.

Kim, D., Ow, T. T. and Jun, M. (2008), “Strategies and practices of small-medium enterprises in e-business and supply chain management: An assessment of high versus low performers,” Communications of the ACM, (51:11), Nov. 2008, 113-117.

Honors and Awards

  • Inducted Honorary Member, Alpha Sigma Nu, Jesuit Honor Society, 2015
  • John P. Raynor, S.J. Faculty Award for Teaching Excellence, 2014
  • Student Organization Faculty Advisor of the Year Award, 2009
  • Miles Teaching Fellow, College of Business Administration, 2008