Updated December 22, 2021
For Windows
- Determine if the V1.BW.Printwise.F21 driver is installed on your computer. When sending a document to print, the V1.BW.Printwise.F21 printer is listed as an option.
- If it is not installed, proceed to Step 2 ("To Install PrintWise for Windows").
- If it is installed, follow these uninstall instructions before proceeding to Step 2.
- To Install PrintWise for Windows:
Determine if your computer has 32- or 64-bit Windows installed.
- Windows 11: Uses 64-bit installation.
- Click the appropriate link to start the download: 32-bit or 64-bit.
- Either run the installer or save the download to your Desktop and open it from there.
- If V1.BW.Printwise.F21 appears when sending a document to print, the download and installation was successful.
When printing, select F19_BW_Printwise (or F19_Color_Printwise for color prints), from the drop-down menu.
For Macs
A) Determine if the F18_BW_Printwise driver is installed on your Mac. If installed, when sending a document to print, the F18_BW_Printwise printer will be listed as an option.
- If it is not installed, proceed to Step B ("To Install PrintWise for Mac").
- If it is installed, follow these uninstallation instructions before proceeding.
- Click the Apple icon in the upper left of the Desktop.
- Select System Preferences.
- In the System Preferences window, click the printer icon (either "Printers & Scanners" or "Print & Scan").
- You will see all the printers set up on the Mac. To delete, click each printer containing the word PrintWise (such as "BW_Printwise").
- Press the delete key. Repeat Step 4 and 5 for each PrintWise printer listed.
- Close the System Preferences window.
B)
To Install PrintWise for Mac:
- Download the PrintWise software for Mac. This software requires macOS 10.11 or above.
- From the Finder, select Go > Downloads.
- The Downloads window appears. Double click printwise_f19_for_mac.dmg.
- A new window appears. Double-click the icon labeled Popup.pkg.
- The Install Pharos Popup Client window appears. Click Continue.
- The Read Me window appears. Click Continue.
- The Installation Type window appears. Click Install.
- Authorize the installation when prompted.
- If successful, you will see The installation was successful.
- When printing, select BW (or Color for color prints), from the drop-down menu.
- Confirm that the pop-up for your MUID number appears. (If not, contact the IT Services Help Desk for assistance.) Enter your MUID.
- Visit a PrintWise station for your printed pages.
Questions?
For more information about Printing at Marquette, contact the IT Services Help Desk.